Warranty Support

Warranty Form Submission

Submit warranty information for your Ward Apparatus vehicle. Use the form below to provide apparatus details, contact information, and a description of the issue so our team can review your request.

Before You Submit

Have Your Apparatus Information Ready

To help our team process your request, include your department information, apparatus details, issue description, and any supporting documentation requested in the form.

Warranty Request

Submit a Warranty Request for Review

Ward Apparatus is committed to supporting departments after delivery. This form helps collect the information needed to begin reviewing a warranty-related concern.

Please provide as much detail as possible. The more complete the information is, the easier it is for our team to understand the issue and determine the next steps.

Helpful Information

Include department contact information, apparatus details, a clear description of the concern, and any relevant photos or documentation requested in the form.

What to Include

Warranty Submission Checklist

Use the form to send the details our team needs to start reviewing your request.

01

Department Information

Provide the department name, primary contact, phone number, email, and location.

02

Apparatus Details

Include the vehicle, unit number, VIN, serial number, delivery date, or any other identifying information available.

03

Issue Description

Describe the concern clearly, including when it was noticed, where it is located, and whether the vehicle is currently in service.

04

Photos & Documentation

Upload or attach supporting photos, service notes, or additional documentation when requested in the form.

Submit Form

Warranty Form

Complete the warranty form and submit your request. A Ward Apparatus team member will review the information provided and follow up as needed.

Note: Please make sure all required fields are completed before submitting the form.
Need Help?

Questions Before Submitting?

Contact Ward Apparatus if you need help gathering the correct information for your warranty submission.

607-796-0149